Our integrated service aims to deliver value throughout our relationships.
To make that happen we work together as one integrated team, engaging early to help shape policies and ensure shared understanding. We act decisively, when and where it matters, giving local specialists authority to act in their clients’ interest. We pay out valid claims fairly and dependably, accessing formidable global resources.
As a result, our clients can feel confident, involved and protected - knowing that we are their partners, providing continuity and assurance, which helps to reduce risk in an unpredictable world.
How to raise a claim
Send an email to LatamNewClaim@LibertyMutual.com and one of our specialists will contact you as soon as possible.
Alternatively, please contact us through our local and international telephone numbers listed in Offices & Locations.
Our principles
Working together as one team
Our teams work closely together to ensure that we provide value at all stages of the relationship
Acting decisively
Clients work with empowered local experts who have access to world-class tools and services globally
Paying valid claims fairly and dependably
As a company that does the right thing, we have a proven reputation for paying valid claims fairly and promptly
Video
Leadership Series - Javier Guardia, Head of Claims
Useful links
Claims team
Our claims team members have high authority so they can make decisions locally in the interest of your claim.
Insurance
Our range of specialist insurance products are supported by technical expertise, risk management and market understanding, to deliver you a market-leading solution.